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Unimax's HelpOne software enables help desk agents to fully process telecom and UC Moves, Adds, Changes and Deletes (MACDs) like voicemail password resets and many others in both single and multi-vendor environments.

This briefing will demonstrate how you can easily:

  • Reduce MACD resolution time from hours or days to minutes 
  • Give time back to your highly paid administrators and engineers to do other work 
  • Reduce telecom work ticket volume by up to 80%
  • Control what changes a help desk agent can make
  • Much moreā€¦

Reserve your spot at this briefing now to see a live demonstration of how it works.

Questions? Email us at TellMeMore@unimax.com or call Unimax support at (612) 204-3661.

Register Now
Date: Wednesday, February 17, 2021
Time: 11 am PT / 1 pm CT / 2 pm ET
Duration: 15 Minutes

Cost: Complimentary

Can't attend? Register anyway to receive a copy of the recording.

Enable Help Desk Agents to Fully Process Telecom & UC MACDs

15 Minute Briefing

This briefing will demonstrate how tier 1 help desk agents with no UC or voice system experience can easily and safely process costly, redundant MACDs

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