Unimax HelpOne
How to off-load common MACDs to your Help Desk or Service Desk.
This video provides an overview of how to off-load your Avaya, Cisco, and Microsoft moves, adds, changes, and deletes (MACDs) to Help Desk agents. Get the help you need by using the help you already have.
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HelpOne was built to help you meet important management objectives by off-loading redundant MACDs to the Help Desk. The benefits are immediate and measurable.
All visitors who choose to sign up for and attend a demonstration will receive a AMAZON GIFT CARD just for learning more about how off-loading telecom and UC MACDs to your help desk can:
- Save time for highly paid telecom engineers and administrators to work on more high value projects
- Reduce your voice system and UC work tickets by up to 80%
- Reduce MACD resolution time from hours or days to only minutes
Learn more today
Choose an option below to learn more about how to off-load MACDs to your help desk or service desk. All visitors who choose to sign up for and attend a demonstration will receive a complimentary AMAZON GIFT CARD for your time. Thank you!
Who is Unimax?
For over 30 years, Unimax has believed that managing voice and unified communication systems can be far less complex and costly, while delivering better internal service levels. We simplify UC management by providing tools for employee self service (i.e. voicemail password reset and more), help desk agent MACDs, number management, automation, advanced reporting and much more for single and multi-vendor voice and UC environments.