Unimax & ServiceNow

How to use ServiceNow for your telecom and unified communications work tickets

This video demonstrates how to integrate ServiceNow with your Avaya, Cisco, and Microsoft (Skype for Business and Teams) telecom and UC systems to automate communications workflows and MACDs

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One click in ServiceNow can trigger telecom and UC workflows for provisioning and many other mundane moves, adds, changes, and deletes (MACDs). The benefits are immediate and measurable.

  • Reduce MACD resolution time from hours or days to minutes 
  • Give time back to your highly paid administrators and engineers to do other work 
  • Significantly reduce telecom work ticket volume

Learn more today

Our team of telecom, UC, and technical experts are ready to help you learn more.

Please contact your Unimax Application Specialist to discuss the next steps including a live, personal online demonstration for you and your team.

If you have not been assigned to an Application Specialist or can't remember who is it, please contact us at TellMeMore@unimax.com.